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Shipping FAQs
Delivery speeds, expedited and air options, out-of-stock handling, returns, and using your own carrier account — answered.
Faster Delivery Options
Expedited and air shipping options are available at checkout.
Fast
Expedited Shipping
Select Expedited at checkout for 3–5 business day delivery. Additional fees apply.
Fastest
Need It Fast
1-, 2-, and 3-day air. Select Need It Fast at checkout, and our team will follow up with low-rate expedited delivery options, including overnight, 2-day, and 3-day air.
Need to return something?
Review our full Return Policy, then start a return. For defective items, use the Warranty Service Request form.
Frequently Asked Questions
Please visit our Return Policy page. When you’re ready, you can start a return online.
Our Expedited shipping option offers 3–5 business day delivery for an additional fee. This option can be selected upon checkout.
We offer all speedy delivery options such as 1-day, 2-day, and 3-day air. To place an order with air shipping, please select the “Need It Faster” shipping option upon checkout. Once your order has been entered, a customer support representative will contact you with your expedited shipping options and rates for your order. Please be advised that we will attempt to contact you by phone, so please ensure the contact number provided can be used to reach you to confirm shipping options.
If an item is not in stock and cannot be shipped and delivered within the expected timeframe, our team will contact you by e-mail to inform you of the delay and confirm how you wish to proceed with your order.
Requests to ship on your own shipping carrier account may be honored at JMAC’s discretion. Please include such requests in your order comments or contact us after placing your order.
Questions About Shipping?
Our team can help with delivery options, stock, and returns. Response within one business day.
